Software tailored for personal injury claims
Mavera Decision Support System helps insurance companies streamline claims management and enables accurate and efficient claims decisions.
Software tailored for personal injury claims
Mavera combines advanced AI technology with knowledge to streamline insurance claims decisions. This makes the whole process more accurate, efficient, and compliant.
Mavera Decision Support System streamlines claims decisions and enables accurate, efficient, and transparent decisions for insurance companies.
Boosting your claims system
Mavera Decision Support System (DSS) is an extension to your core system and provides additional capabilities for claims evaluation and business insights. It is tailored for personal injury claims and helps you see risks and understand the cause and long-term disability of an injury.
Give your customers more human touch
We understand the importance of the human touch when processing personal injury claims. These claims are sometimes very complex, and the injury can be a trauma for the claimant. That requires the expertise and understanding of a skilled claims handler and medical advisor.
The system does not replace the claim handler. It empowers their capabilities to make accurate decisions. It removes repetitive tasks, enabling more time to focus on what is important. The customer.
Collect data for constant improvements
Mavera DSS helps you collect structured data from every claim. Presented in dashboards and reports, it enables you to improve the process, the team, and the business. The data is also used to train an AI-powered assistant, supporting the decision accuracy.
Without losing the human touch
We understand the importance of the human touch when processing personal injury claims, as it can be complex and traumatic for claimants. A skilled claims handler is required to both provide expertise and be understanding. Mavera DSS does not replace the claims handlers; it empowers their capabilities to make accurate decisions and removes repetitive tasks, enabling more time to focus on the customer.
Collect data for constant improvements
Mavera DSS helps you collect structured data from every claim and understand it. Presented in dashboards and reports, it enables you to improve your business, your process, and your team. The data is also used to improve the AI algorithms and decision support.
Process automation
Streamline claims investigation
Mavera DSS connects all stakeholders and harmonizes communication to increase accuracy and reduce mistakes.
Streamline the process
The system is tailored for personal injury claims and features specific tools to streamline the process.
Injury specific templates and question types saves time and creates consistency in the process. It also supports common workflows such as biased verification and second opinions.
Read up on each case faster
Using AI technology, the system scans the claims documentation and highlights events and key information about the injury, allowing the claims handler to read up on it three times faster.
Automatic assessment reports
The system automatically generates custom assessment reports, describing how the assessment was made, what information was used, and what questions were asked.
Share these with the claimant for transparency and customer engagement.
Improve collaboration
Structure is the first step to efficient collaboration. Mavera DSS enables you to easily share a case with a colleague, send messages, and assign it to other stakeholders.
Decision support
Make accurate claims decisions
Combining data from previous claims and medical knowledge to support accurate decision making.
AI-based decision support
Give your claims handlers AI support to make accurate decisions in less time. The system uses several prediction models for medical disability and diagnosis to suggest the next action and highlight which cases to investigate further.
Connects you with the team
Secure and effective communication with other stakeholders is essential for processing personal injury claims. Mavera DSS streamlines your communication, making the process more efficient for claims handlers and if needed medical advisors.
Business insights
Improve your business
Strive for claims excellence: Structured data enables you to improve the claims process, increase efficiency and stay competitive.
Business performance
For management and product owners, with a focus on claims costs and results. The system provides insights into claims distribution and cost allocation over time and injury type.
Team performance
By consistently measuring and improving team performance, an insurance claims department can achieve superior results for the company and its customers.
The system assists you in monitoring the team and, on an individual level measuring accuracy and efficiency.
