Desktop assessments with Mavera DSS

Reduce the costs for specialist assessments

With Mavera DSS Premium edition, your claims handlers can independently assess simpler cases—quickly, efficiently, and without incurring unnecessary expenses for specialist consultations.

Lower costs

Eliminate avoidable specialist fees and allocate advisory resources where they truly make a difference.

Faster assessments

Provide quicker decisions to claimants and enhance their overall experience.

Increase workforce engagement

Enable claims handlers to expand their skill set by taking on full responsibility for simpler cases.

Happier customers

Increased transparency and shorter handling times lead to higher customer satisfaction.

Discover the possibilities

Many cases currently sent to a medical advisor can actually be handled by experienced claims handlers—for instance, injuries with a medical disability rating below 5%. Allowing your team to handle these assessments in-house can significantly reduce your spending on medical advisors.

Examples of simpler cases

Empower your claims handlers with AI

By equipping your team with AI, they get immediate support to analyze documentation, summarize medical records, and identify relevant treatment progress. This allows experienced claims handlers to manage more cases on their own, while specialists can focus on the most complex issues. It saves both time and money, and delivers faster results to the claimant.

Everything you need to make an assessment

With Mavera DSS Premium edition, you gain direct access to smart features that streamline the entire process—from initial documentation to the final decision:

Automated medical summaries

Get a quick overview of the case with an AI-generated summary that outlines the treatment history. Immediately see the key points and make more accurate assessments.

Smart document search

Review all medical records at once to easily uncover prior injuries or other critical details. The system automatically highlights the most relevant information.

Timeline of medical events

Share your assessment with a colleague for confirmation or a second opinion. This ensures quality and informed decision-making—right within the system.

How it works

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Create a case

Open a new case in Mavera DSS Premium edition and upload all relevant documentation.

Automatic summary

The system processes the information, summarizes it, and provides a clear overview of the treatment journey. You can also search by keywords or collaborate with a colleague.