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Managing personal claims is an extensive and meticulous process that must be done right every time. Utilizing digital tools and data will make the process more efficient and minimize the risks of mistakes. ...

The insurance industry is turning digital with new companies entering the market and established companies redefining their strategies. In Personal Claims Management, some companies are making considerable progress, but many are still behind. Here we ...

The insurance industry can sometimes be accused of being conservative and slow-moving. But by reading international trend reports, we know that the future is digital. This is also confirmed by the insurance giants' annual reports, ...

Have you heard about the 4th industrial revolution? Did you know that we are right in it and that it already has or will affect almost every part of your life, including Personal Claims Management? ...

To be honest, personal claims management is not always the insurance companies’ highest priority. We meet many insurance companies where the personal claims adjusters still work with piles of papers, scanners, post-send-outs, and ...

Meeting insurance companies, we have seen that handling medical assessments for personal claims can differ a lot between different companies. Here we share the three most common approaches and point out some pros ...

Did you know, that many insurance companies still use their own medical advisors to assess personal claims? Picture yourself in a hockey game, the finals in a world cup, two countries head-to-head, and ...

Reading industry analyses, it seems like the insurance industry is aware of the importance of AI and better use of data for their future offerings. But sometimes, I feel skepticism from insurance companies towards it; ...