What’s cooking
Here we share news, thoughts and insights on whats going on in the insurance industry and within Mavera.
We are ISO 27001-certified!
Mavera is certified according to ISO 27001. To put it simply, we know what we are doing when it comes to information security, and our management systems fulfill the high requirements of the global standard. The ...
Digitizing Personal Claims Management
Managing personal claims is an extensive and meticulous process that must be done right every time. Utilizing digital tools and data will make the process more efficient and minimize the risks of mistakes. ...
Why personal claims management must get digital
The insurance industry is turning digital with new companies entering the market and established companies redefining their strategies. In Personal Claims Management, some companies are making considerable progress, but many are still behind. Here we ...
4 ways the insurance industry is turning digital
The insurance industry can sometimes be accused of being conservative and slow-moving. But by reading international trend reports, we know that the future is digital. This is also confirmed by the insurance giants' annual reports, ...
How the 4th industrial revolution affects Personal Claims Management
Have you heard about the 4th industrial revolution? Did you know that we are right in it and that it already has or will affect almost every part of your life, including Personal Claims Management? ...
Digitalization and Personal Claims Management
To be honest, personal claims management is not always the insurance companies’ highest priority. We meet many insurance companies where the personal claims adjusters still work with piles of papers, scanners, post-send-outs, and ...
The three most common approaches to medical assessments for Personal Claims
Meeting insurance companies, we have seen that handling medical assessments for personal claims can differ a lot between different companies. Here we share the three most common approaches and point out some pros ...
Don’t let the referee be biased
Did you know, that many insurance companies still use their own medical advisors to assess personal claims? Picture yourself in a hockey game, the finals in a world cup, two countries head-to-head, and ...
Data vs. Experience
Reading industry analyses, it seems like the insurance industry is aware of the importance of AI and better use of data for their future offerings. But sometimes, I feel skepticism from insurance companies towards it; ...