The Mavera DSS helps you solve the puzzle
Processing a personal claim is almost like solving a puzzle. You need to collect the pieces, sort them out, maybe ask for help or see how similar puzzles have been solved in the past. Only then can you see the whole picture.
An efficient and unbiased process – from start to finish

Gather the information
The platform connects you with the injured party and other relevant stakeholders, improving the customer experience and enabling secure and efficient data collection.
- Self-certificates
- Letters of authorization
- Physical examinations
- Track and log emails and phone calls
Sort and extract
The only way to get your head around a large amount of information is by sorting it carefully. The platform helps you to overview the information and extract key findings automatically.
- A complete overview and case management
- Extract text and key findings
- Highlight relevant information
- Collaborate with colleagues and Medical Advisors
Predict the outcome
- Combine internal data with industry benchmark
- Reduce the dependency on senior claims specialists
A Medical Advisor – only one click away
We have an extensive network of medical specialists covering all disciplines, ready to provide you with an assessment in just a few hours. We also guarantee that our advisors are unbiased and assigned randomly to each case.
- Handpicked following Mavera’s strict recruitment process
- Specialists in their medical fields
- Short turnover times
- Quality control
- Possible to integrate internal medical advisors
Statistics and insights
The system gives you both the details in every situation and the complete picture of operations, and helps you to identify, analyze, plan, prevent, organize and more.
- Subscribe to automatic reports
- Customizable dashboards
A secure system to rely on
The Mavera DSS supports your business in many ways. From the customer experience to increased efficiency and stronger data security.
Testmonial

“Mavera’s assessment platform is a blessing for the claims handler’s everyday activities; it is user-friendly and easy to work with. With Mavera we get an efficiently collected overview of the cases, including the case history in a structured format. Mavera does not only provide swift support, but they are also helpful and open to improvements.”
– Kristina Löthman, Claims Handler, Moderna
Want to know more?
Let us help you find out how the Mavera DSS can benefit your claims processes. Get in touch, and we will provide you with all the necessary information.
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Our sales experts

Marko Ahokas
VP Sales
Marko.ahokas@mavera.com

Karima Ettayebi
Customer Success Manager
karima.ettayebi@mavera.com
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