Streamline claims handling. Improve your business.

While claims are a significant cost driver, it’s also an opportunity for a great customer experience. Getting the right tech to the right roles helps your insurance company meet its goals. Learn what leading European insurance companies have accomplished with Mavera DSS.

mavera dss customer cases

Streamline claims handling. Improve your business.​

While claims are a significant cost driver, it’s also an opportunity for a great customer experience. Getting the right tech to the right roles helps your insurance company meet its goals.


Learn what leading European insurance companies have accomplished with Mavera DSS.

Get real stories from our customers

Most of our customers are happy to share their experiences and stories. We can arrange a call for you.

If logo
Chubb logo
Tryg logo
AIG logo

“It feels safe and valuable to have Mavera’s support as I make my decisions to the claimant. They support us in making well-informed and secure decisions.”

Hanna Christoffersen, Claims Adjuster
ICA Försäkringar

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Sedgwick_logo

“For us as TPA, offering our customers fast, efficient, and quality-assured claims settlements is central. Mavera complements our internal competencies well.”​

Julia holm, CEO

Julia holm, CEO

Sedgwick
Sweden

Gjensidige

“… Also, when it comes to handling times and pricing, we are satisfied with our partnership. Through the years, Mavera has always been a good partner to us, and our collaboration has always worked really well.”

“We chose Mavera as their solution automates our processes and enables us to make more transparent decisions. The system will also help us get more insights into the claims process which helps us improve performance management.”​

Berit Hindhede, Claims Manager

Berit Hindhede, Claims Manager

Vestjylland Forsikring
Denmark

”For us, the key benefits of Mavera are the user-friendly system and the variety of medical advisors in the network. Access to specialists makes our claims handling more accurate and goes in line with our desire to give our customers the best care and as fast as possible.”

“We chose Mavera as their solution will give us a better overview of the medical advisors in our claims process. The system will help us gain more insights thanks to claims-related data as well as access to a wider and deeper network of medical experts, which will be of great benefit to us,”

Henrik H. Boysen, Director

Henrik H. Boysen, Director

Popermo Forsikring
Denmark

“Since using Mavera DSS, we have cut the average number of case touches by 50%. Shorter handling times, more satisfied customers, and internal efficiency gains make it an obvious triple win.”​

Oskar Norman, Claims Manager

Oskar Norman, Claims Manager

Sensor Försäkring
Sweden

The road to claims excellence

Our customers experience a wide range of benefits from implementing our solution. Here are just a few ways you can make ROI using Mavera DSS.

Reduced LAE costs

Mavera DSS automates some of the most tedious parts of the claims process resulting in an improved average time per claim.

Reduced claims payout costs

Using Mavera DSS you can reduce overpayments by improving the accuracy of the personal injury claims decisions.

Increased customer satisfaction

Your customers want to understand how their personal injury claims are processed. They want to feel seen and confident that the decisions are accurate. Mavera DSS automates manual steps of the claims process, freeing more time for the claims handlers to focus on the customers.

Reduced litigation costs

Litigations are expensive and harmful to the customer experience. Mavera DSS reduces litigation costs by improving claims accuracy and also provides a transparent and informed decision record.

Things our customers say about us

It’s secure with no risk that sensitive documents can fall into the wrong hands

I save at least 8-10 hours of work each week

Claims management in our company is more effective because of Mavera DSS

Mavera’s customer service is so helpful because it’s solution oriented

I remember a time when I had to send requests to medical advisors through the mail and have the assessments returned handwritten by the doctor. Mavera is a dream compared to that

The assessments are so good that making claimant rejections is now much easier and has led to fewer litigations

*The quotes were collected anonymously in customer surveys 2020-2021.

 

NPS 73

We are proud holders of an excellent NPS score. The industry benchmark for B2B Service Providers in insurance is 42.

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This is Mavera

Watch the video to learn how Mavera can improve your claims operations.

Start with a no-commitment pilot

Like to learn more and see if Mavera DSS is a good fit for your organization? Together we can create a business case and evaluate the results with a no-commitment pilot. But first, let’s start with a demo.

Mavera Marko Ahokas and Faizan Zaheer