Performance management

Optimize your business

Empower your decision-making with comprehensive insights into every aspect of your claims business.

Data-driven decision-making

Mavera DSS equips insurance leaders with deep, actionable insights into organizational performance, enabling data-driven decisions that can improve processes and outcomes.

Operational efficiency

By providing key performance metrics and tailored reports, Mavera DSS helps identify areas where efficiency can be maximized, thus optimizing time and resource allocation.

Performance optimization

Mavera DSS's detailed performance metrics for claims handlers and medical advisors facilitate the management of team and individual performance, encouraging peak productivity and identifying training or development opportunities.

Strategic business planning

The strategic insights offered by Mavera DSS support long-term planning and can guide the allocation of resources, helping businesses to prioritize investments and adapt quickly to changing market conditions or internal dynamics.

Business performance

Discover the health and productivity of your business with key metrics:

Frequency of assessments by injury type
Disability rates analyzed by medical specialties
Volume of assessments within each specialty

Team performance

Is your claims team performing at their peak? Gain a clear performance overview with essential metrics:

Percentage of assessments over 5% disability per claims handler
Average time to complete an assessment
Requests for additional information per claims handler
Total number of assessments per claims handler

Medical advisor performance

Identify your top medical advisors – those who consistently deliver swift and accurate assessments and plan for your future need of medical advisors.

Caregiver performance for health insurance

For health insurance, understand which caregivers have the highest approval rates and who often requests treatments that are not be medically motivated.

Visual data for immediate actions

Performance snapshots with dashboard in Mavera DSS

Our role-based dashboards provide the head of claims and claims handlers with an instant visual representation of work and progress.

Tailored Power BI reports for strategic insights

Maximize efficiency with custom Power BI reports. These reports can be tailored to deepen your understanding of team and business performance, ensuring optimal time and resource allocation.

Embrace AI now: The future success of any insurance company depends on it

Embrace AI now for insurance success. Discover the benefits of integrating AI in claims management to gain a competitive edge, enhance efficiency and accuracy, and meet customer expectations.

End-to-end: How Mavera DSS transforms the claims process

So, you read that Mavera DSS is a cloud platform that can make your claims process more accurate and efficient, but you still might not fully grasp what the platform does. This article is for you.