Claims management
Settle claims faster
Optimize your workflow
Experience streamlined operations with Mavera DSS, automating manual tasks to save time.
Full traceability
All communication, documents, and decision support are handled within the system, leaving a clear audit trail for full traceability and data for further optimization.
Enhanced collaboration
Claims management is a collaborative effort. Mavera DSS simplifies sharing a claim with a colleague or medical advisor for a second review, promoting teamwork and desktop assessments.
Reduced risk
Manual processes carry inherent risks. Mavera DSS offers a straightforward, easily transferable process, minimizing disruption if the assigned claims handler is unavailable.
Dedicated tools tailored for every role
In Mavera DSS, each user is assigned a specific role, complete with matching workspaces and access levels.
The claims handler
Handle claims effortlessly, make desktop assessments, or assign them to a medical advisor for additional support.
The head of claims
Obtain a helicopter perspective on the claims business with our performance management features, identifying areas for improvement.
The medical advisor
Automatically receive and assess claims swiftly, delivering structured assessment reports.
The quality team
Automatically receive claims with suspected discrepancies for swift review and approval.
The network manager
Have complete view and control over the availability and performance of medical advisors.
Support open communication
Never lose track of a claim
Receive timely notifications for required actions
Catch discrepancies before they become problems
Mavera DSS automatically flags any assessment discrepancies, alerting the quality team for immediate review.
Easily navigate through your documents
Get transparent claims report for enhanced customer satisfaction
Share these with the claimant for transparency and customer engagement.