Get real stories from our clients

Most of our clients are happy to share their experiences and stories. We can arrange a call for you.

If logo
Länsförsäkringar logo
Protector logo
Folksam logo
logo Achmea Personenschade
sedgwick logo
Chubb logo
Bliwa logo
Euro accident logo
Dina försäkringar logo
AIG logo
Logo Popermo
logo Vestjylland
If logo
Länsförsäkringar logo
Protector logo
sedgwick logo
logo Achmea Personenschade
Chubb logo
Folksam logo
Bliwa logo
Euro accident logo
Dina försäkringar logo
AIG logo
“Mavera and its platform, Mavera DSS, encouraged us to redesign our way of working, including how we integrate new technology into our medical workflows.”
Remco Dijcks, Manager Digital & Change at Achmea Personal Injury

Remco Dijcks

Manager Digital & Change

“Our experience with Mavera’s medical advisors has been excellent. On top of that, we’ve also introduced our own doctors to the Mavera DSS platform, and they’ve found it user-friendly and efficient. Thanks to the on-site onboarding, both claims handlers and doctors were up and running quickly. One of the biggest gains for us has been having all claims in one system, which now allows us to analyze data in ways we simply couldn’t before.”
Martin Bjørk-Olsen

Martin Bjørk-Olsen

Head of Customer Service

“As the business expanded, we began discussing how to manage our growing need for medical assessments.We needed access to more medical specialities and realized we didn’t have the resources to manage a wider network ourselves. With Mavera, we get access to the largest network of medical advisors in the Nordics—along with a secure, all-in-one system for handling personal injury claims: Mavera DSS.” 
Martin Bang

Martin Bang

Product developer

“We’ve been a satisfied Mavera customer for many years, so this was the obvious choice for us. Over the coming months, we’re aiming for improvements in efficiency and accuracy, but also better use of our claims handlers’ time. With the help of AI, they can spend less time on repetitive tasks and focus more on communicating with customers and managing areas where the human touch adds real value.”
Marianne Bech

Marianne Bech

Head of personal injury claims

“We had one medical advisor on staff who handled all types of claims. While they did a fantastic job, there were clear vulnerabilities to this approach: bottlenecks, dependency on one individual, and potential delays.”
Susanne Ninn Sørensen

Susanne Ninn Sørensen

Claims Director

“We chose Mavera as their solution is the most attractive on the market, and they have impressed us with their high quality and reporting possibilities. We are looking forward to a long-term cooperation, and are off to a great start.”

Oskar Norman

Claims Manager

“We are constantly looking for ways to streamline the non-value-adding parts of our workflow. This allows us to dedicate more time and energy to what matters most: maintaining good dialogue with our policyholders and claimants. In personal injury claims, there is a lot of ‘low-hanging fruit,’ as administrative work tends to consume a significant amount of time.”
Louise Bhoman

Louise Bohman

Head of personal injury claims

“I am very happy with the expertise that Mavera brings to Gjensidige’s Danish business… I can tell that you put a lot of effort into managing the network and ensuring that the right competence is readily available to your customers. Also, when it comes to handling times and pricing, we are satisfied with our partnership. Through the years, Mavera has always been a good partner to us, and our collaboration has always worked really well.”
Dan Nix

Dan Nix

Head of the Bodily Injury Department

 “Recently, Mavera released new functionality and with that we are looking to extend our collaboration. Above all, I’m excited to see how their new IDP functionality and desktop assessment support can improve our business. For us as TPA, offering our customers fast, efficient, and quality-assured claims settlements is central. Mavera complements our internal competencies well.”
Julia Holm

Julia Holm

CEO

“We chose Mavera as their solution will give us a better overview of the medical advisors in our claims process. The system will help us gain more insights thanks to claims-related data as well as access to a wider and deeper network of medical experts, which will be of great benefit to us.”
Henrik H Boysen

Henrik H. Boysen

Director

“Digitalization is, of course key for the industry and for Euro Accident. Here Mavera plays a part, where we that see values such as simplicity and fast handling are getting more important to our customers. The ways of communication are changing compared to before. GDPR of course also has had an impact on how we communicate, mostly in a good way but it has also created some challenges.”

Olof Svensson

Claims Manager

“We chose Mavera as their solution automates our processes and enables us to make more transparent decisions. The system will also help us get more insights into the claims process which helps us improve performance management. I’m excited to implement their system in our claims strategy.”
Berit Hindhede

Berit Hindhede

Claims Manager

The road to claims excellence

Our clients experience a wide range of benefits from implementing our solution. Here are just a few ways you can make ROI using Mavera DSS.

Reduced LAE costs

Mavera DSS automates some of the most tedious parts of the claims process resulting in an improved average time per claim.

Reduced claims payout costs

Using Mavera DSS you can reduce overpayments by improving the accuracy of the personal injury claims decisions.

Increased customer satisfaction

Your customers want to understand how their personal injury claims are processed. They want to feel seen and confident that the decisions are accurate. Mavera DSS automates manual steps of the claims process, freeing more time for the claims handlers to focus on the customers.

Reduced litigation costs

Litigations are expensive and harmful to the customer experience. Mavera DSS reduces litigation costs by improving claims accuracy and also provides a transparent and informed decision record.

Things our clients say about us

It’s secure with no risk that sensitive documents can fall into the wrong hands

I remember a time when I had to send requests to medical advisors through the mail and have the assessments returned handwritten by the doctor. Mavera is a dream compared to that

I save at least 8-10 hours of work each week

We are getting well-motivated assessments that we can share with the claimant.

The assessments are so good that making claimant rejections is now much easier and has led to fewer litigations

Mavera’s customer service is so helpful because it’s solution oriented

A large number of medical advisors covering virtually all specialties. An amazing support team.

It's easy to submit a claim, and you get the assessment quickly.

Claims management in our company is more effective because of Mavera DSS

*The quotes were collected anonymously in customer surveys 2020-2025.

Mavera DSS overview demo video thumbnail
Play Video about Mavera DSS overview demo video thumbnail

Discover Mavera DSS

Watch the video to learn how Mavera DSS can help you make more efficient and accurate decisions.

Start with a no-commitment pilot

Like to learn more and see if Mavera DSS is a good fit for your organization? Together we can create a business case and evaluate the results with a no-commitment pilot. But first, let’s start with a demo.

Mavera Marko Ahokas and Faizan Zaheer